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Fix HP Printer Paper Jam Error:  HP Printer Paper Jam But No Paper Jam

  • 20 May, 2022
  • 2773

Questions like - "how to fix a paper jam error in hp DeskJet printer" can be interpreted in two ways. First, how do I clear a paper jam in my HP printer? And secondly, why does my printer say paper jam when there isn't one? In this quick helping post, we are going to explain both scenarios.

HP printers are best known for their high performance and high quality printing. And there is no doubt in the fact that HP printers really work best and hassle-free most of the time. But, you can't be more wrong if you think everything is fine with HP printers. In sharp contrast to the general belief that HP printers always work smoothly, the reality is quite different. HP printer paper Jam error is one sad truth that a large number of users sooner or later face.

And what makes things more devastating is the fact that users don't know how to clear a paper jam in a HP printer. But, the surprising fact is that this disgusting looking problem has a simple solution. Yes, a piece of good news is that you can fix HP printer paper Jam errors with ease of mind. So, continue to read this helping post or contact us directly to get quick assistance if you are facing a serious paper jamming problem.

How to remove jammed paper from a HP deskjet printer?

When a paper gets stuck in the printer then the printer automatically stops working. It further means that your printer will not be able to receive more commands and a red or orange light will start blinking. Paper jam problem is not just highly annoying but also leads to wastage of paper, ink, and it hampers the overall performance of the printer. In such a case many people are prompted to lose patience and they do what they should not- they pull the paper with force in disgust. And that further damages the printer. So, avoid being anxious and carefully follow the steps as mentioned below to remove jammed paper from your hp printer before fixing the error.

  • To ensure safety first, before everything else, turn off the printer.
  • Now disconnect the power cable from the switch board.
  • After that, open both the input and output paper tray to check if there is something wrong.
  • Hold the jammed paper and slowly and carefully pull it out from your printer.
  • At the same time, have a closer look at your printer and remove the foreign materials such as pins, clip, or anything that can fall inside the printer.
  • Last but most important step is to make sure that the paper feed rollers are clean and working hassle-freely after removing the paper.

HP Printer Paper Jam: what do I do when my printer says paper jam but there is none? 

Why does my hp printer say paper jam when there is no paper jam? It might be your next question. Here below is the answer to this issue.

False paper jam error is quite a common problem not only with HP printers but with all brands of printers. Frankly speaking, it is quite difficult to point out the exact reason for this disgusting problem. But, if you get close to the ground level, you will find more than one reason that contributes to the false paper jam error in the HP printer. From a damaged stabilizer bar to the presence of viruses in the printer software, false paper jam problems can result from a number of problems.  Here are the simple steps to fix false paper errors when there is no paper jam in reality.

Steps to fix HP Printer Paper jam error false or real error

  • First and most important thing to check is software. Make sure that the program of your printer has not caught a virus or any kind of malicious code. Scanning your machine with a quality antivirus can be helpful.


  • Too much of anything is bad. The same is true with printers. If you use your printer relentlessly then the machine sooner or later might get overloaded and prompt to behave abnormally. So, the idea here is to unplug the printer from power and let it take rest for 30 minutes at some regular intervals. 


  • False paper jam error might be the result from the presence of any foreign particle in your printer. So, take a minute to check carefully whether or not there is something stuck inside. You can gently turn the printer upside down and shake it to make the object come out if there is any.  


  • Make sure that all the papers are flat and straight from all four corners. Immediately remove the paper with folded corners.


  • The next best thing to do to fix HP printer paper Jam Error is to open the cartridge access door and ensure the carriage is moving right to left and vice-versa smoothly. 


  • The next step is to dismantle the cartridge and clean the encoder strip of the print-head carriage. Doing so, the paper sensor will activate or get refreshed.


  • Make sure that the paper tray is not overfilled or papers are not packed too tightly in the paper tray for hassle-free experience and a long life of the printer.


  • If you have tried everything but still could not fix HP Printer Paper Jam Error then it means there is a serious hardware problem. In such a case, we recommend you to get in touch with us for immediate help.


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